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Pokemon Scarlet and Pokemon Violet offer an open-world experience that only the Pokemon series can deliver, one welcoming even to newcomers to the series.
Learn new details about Sprigatito, Fuecoco, and Quaxly, the three Pokemon from which you'll choose your first partner along with other wonderful new Pokemon, including the Legendary Pokemon Koraidon and Miraidon!
Pokemon Scarlet and Pokemon Violet allow multiplayer gameplay with up to four players. Along with series staples, such as trading and battling Pokemon, you will be able to explore the various locations of the region in these games with other players. You can discover new Pokemon and explore unfamiliar areas with your friends and family, opening the door to an adventure more precious and fun than ever!
As one of the main characters, you'll set off on your adventure. Your outfit will vary depending on whether you play Pokemon Scarlet or Pokemon Violet. Who knows what kind of story awaits you? For the first time in the series, one of two different professors will appear in your game depending on the version you choose to play.
When shopping with Lime Pro Gaming we want to make this the best experience possible. If for any reason you wish to return something though, we are happy to help. If you change your mind about your purchase you have 14 days from the date of receipt to do so and return it to us unopened at your own expense for a full refund after this time we do not accept returns (please note the original shipping costs are non-refundable as these have been passed onto the carrier). Please return items via a signed for or tracked delivery service. If goods are not sent back to us via a signed for or tracked service and/or in case the goods are lost or not received, Lime Pro Gaming cannot be held responsible for any loss sustained. We kindly ask that you ensure the item is safely packaged to avoid any damage during transit.
To make sure your return can be processed efficiently we will require our returns form to be included with all returned items; this will be provided once we have been contacted regarding your return.
We will NOT accept returns if;
In the unfortunate event that you have received an item you believe to be faulty please check the following steps before returning your goods. If a manual is present please read these thoroughly to ensure correct operation/set up of the product.
If your item has stopped functioning correctly we offer a 12 month warranty on goods, valid from the date of purchase. In the first instance though we would advise consulting the products manual as this would provide useful troubleshooting tips. If further assistance is required though, we would recommend contacting the manufacture directly as this may be the quickest method. If the problem persists we ask that you open a support ticket and a member of our technical team will be able to assist further and provide all the necessary returns information such as a pre-paid label for the return or drop off details.
To return faulty products please email us by opening a support ticket before posting the goods. When returning please ensure we have issued a returns form to you and that this is completed fully as indicated prior to returning your item. Please make sure the item is wrapped securely to avoid damage. Please note we can only accept a faulty return if your item is returned complete including all the original manufacturers packaging, so please do not throw this away upon purchase or we will not be able to accept the item back. We will arrange the return for you, you may need access to a printer for the label itself.
*IMPORTANT: International Returns. - *Please note for International customers with faulty hardware you will need to contact the manufacturer directly for assistance with replacing the faulty goods, or return the item to us at your own expense for replacing.
We do test every single return, and if a returned product is found not to be faulty by our Lime test team we will return the product to you with a postage charge not exceeding £2.90 for Software and £8.00 for Hardware. To prevent this please explore every possible avenue to try and get your product operating as it should be before returning and contact the manufacturer if necessary for assistance.
This returns policy does not affect your legal rights.
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the Lime Pro Gaming website, or by opening a support case, or using the contact us page. Please note if the goods have already been shipped the item will need to be returned before a refund can be processed.