Delivery & Dispatch
Delivery & Dispatch
Orders placed before 3 pm Monday - Friday will be dispatched the same day excluding Bank Holidays. The next working day shipping service applies to orders placed between Monday - Thursday orders placed anytime after 3 pm on Thursday will be dispatched on Friday and any next working day orders will be delivered on the following Monday (Saturday is not classed as a working day).
Please note for Saturday Delivery services the order must be placed before 3pm Friday.
We keep it simple here at Lime offering the best service possible:
Standard - FREE delivery on all orders over £30 (3-6 working days).
Express - £2.49 3-4 days delivery.
Premium- £6.99 Next day with 1hr timeslot.
Order Dispatch Details
A delay in your item being dispatched could be for a number of reasons including:
- A decline of payment
- Order has missed the dispatch time of 3pm (Monday-Friday)
- A delay with the carrier (for example severe weather conditions)
- Security Check Pending
In the unfortunate event that your item has not arrived by the expected delivery date we advise that you first contact your local postal or courier depot to ensure the goods are not awaiting collection, please also ensure that no calling cards or notes have been left stating that a delivery had been attempted. Instructions on what to do next will be provided on the calling cards if this is the case. In the event that no card has been left please, contact your local depot for further information. Limexb shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Please note: Your first 3 orders with us must be shipped to the matching billing address for security and fraud prevention reasons. After your first 3 orders have been placed you may then add additional shipping addresses. If you checkout using PayPal, we will always ship to the address verified by PayPal. If your address is not verified we may ask for further information and thus delaying your order being dispatched.